We’re excited to help you find clothing you’ll love! To make your shopping experience even better, we offer Free Standard Shipping on all orders over $80 USD.

Where is My Order?

Once your order is placed, it moves through three main stages. You will receive an automated email notification at each step:

1. Order Confirmation (Sent immediately after purchase)

2. Shipment Confirmation (Sent once your package leaves our facility)

3. Delivery Status Notification (Sent once your package has arrived)

Shipping Times & Costs

• Processing Time: All orders are processed within 7–9 business days. It typically takes an additional 1–3 business days for your order to transfer from our warehouse to our logistics partners.

• Shipping Time: Once shipped, your order will arrive within 7–15 business days, depending on your destination. Delivery times are calculated from the date of shipment, not the date the order was placed.

• High Volume Delays: During peak seasons or high-demand periods, such as seasonal sales or new collection launches, shipments may be delayed by a few days. If there is a significant delay in your order, we will contact you directly via email.

Shipping Rates:

• Standard Shipping: From $4.99 USD

• Free Shipping: All orders over $80 USD

Order Tracking

You will receive a confirmation email containing a tracking link so you can follow your package’s journey. Please allow 5–7 business days for the carrier to scan your package and update the information in their system.

If your tracking number shows no information, it may mean the carrier hasn’t processed the parcel yet. Tracking updates will appear once the package is scanned at the first sorting facility.

If your estimated arrival date has passed and you still haven’t received your package, please contact us at support@auranations.com, and we will help resolve the issue.

Incorrect Address & Delivery

Please ensure that your shipping address is entered correctly at checkout. AuraNations is not responsible for orders delivered to an incorrect address provided by the customer.

If you contact the final-mile carrier after the package has left our warehouse to redirect or forward your parcel, we cannot be held responsible if that parcel is lost, stolen, or damaged.

Questions? If you have any questions about shipping, please reach out to our team at support@auranations.com.